Nov 2024 – Present
IT Specialist
U.S. Small Business Administration
IT support for federally declared disaster response operations and Disaster Recovery Centers.
IT Specialist · Cloud Engineer · Washington, DC
Five years supporting federal agencies, from VA Telehealth to disaster response at the U.S. Small Business Administration. I'm an AWS Certified Solutions Architect who writes infrastructure as code, automates deployments, and runs a working lab to learn what breaks.
5 yrs
Supporting federal agencies
4
Industry certifications
99%+
Customer satisfaction on the service desk
100%
Of this site's AWS setup written in Terraform
Every change is tested automatically before it goes live. There are no servers to patch, and nothing is clicked together by hand in the AWS console.
$ terraform plan No changes. Your infrastructure matches the configuration.
The whole AWS setup lives in Terraform. "No changes" means what's running matches the code exactly.
4
SAA-C03SY0-701220-1101/02ITIL4Nov 2024 – Present
U.S. Small Business Administration
IT support for federally declared disaster response operations and Disaster Recovery Centers.
Sep 2021 – Dec 2024
Iron Bow Technologies
Tier 1/2 support for VA Telehealth: about 20 tickets a day at 99%+ customer satisfaction.
Expected Dec 2026
Western Governors University
Coursework that runs alongside the hands-on projects on this site.
The quickest way to reach me is a message on LinkedIn.